About the Course
In recent years, there have been an increasing number of courses that specialise in preparing and training individuals to be professional and para-professional people helpers, especially in the area of counselling. However, case management has been a missing component in a number of these courses.
The benefits of case management could be applied to various settings, for example, social service agencies, community organisations, educational institutions, religious organisations, etc. As such, the skills of case management can serve to promote the multi-pronged approach to people helping.
Course Outline
· Definition & Importance of Case Management
· Process of Case Management
· Roles of Case Manager
· Risk Taking in Case Management
· Networking Across Organizations & Programs
· Triangulation in Case Management
Course Objectives
This course will equip you to:
· Apply knowledge learnt to various settings
· To promote the multi-prong approach to people helping
Who Should Attend
Beginning (less than 2 yrs of experience) social workers, counsellors, school counsellors, teacher counsellors, administrators in social work.
Award
Participants who meet 75% class attendance will be awarded a Certificate of Accomplishment by the Academy of Human Development.
Your Trainer
Ms Yip Ching Ting
Yip Ching Ting has been working in the social service field since 1999. She holds a Master Degree in Counselling from Edith Cowan University, Australia & a Bachelor of Arts and Social Sciences from National University of Singapore. Ching Ting attained a Certificate of Achievement in Supervisor Training Course from The Association of Professional Substance Abuse Counsellors, and study Narrative Therapy with Couple Relationship with Dulwich Centre, Australia.
Her work experience includes sectors like medical, shelters, elderly and family service centres. Besides counselling, Ching Ting also conducts trainings and supervisions in various organisations.
Testimonials
Clarice Cheong, Family Coach
Really practical to the work we do, can surely practise the theory and practical handles during my engagements with families.
Ismawati, ComLink Team Leader
Practice management is the foundation of helping families. Therefore, knowing the tools and theories, will help one to provide a holistic support to the families.
Zulayqha Binte Zulkifli, Social Worker