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Terms and Conditions

Updated 19 June 2025

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Applicable to ALL Participants

1. Seats are available on a first-come-first-served basis and upon receipt of payment.​

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2. Full payment of course fee will have to be made to AHD at least 10 working days prior to course commencement date or before the stipulated date to enjoy the early bird discounts, if applicable.

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3. AHD reserves the right to postpone or cancel the Course due to unforeseen circumstances or low enrolment. For cancellation of Course, fees paid will be fully refunded to participants. For postponement of Course, fees paid will only be fully refunded to participants if participants decide to withdraw from the course.

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4. AHD reserves the right to change the venue, trainer(s) and dates, or revise the programme should circumstances so warrant.

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5. Participants must meet the minimum 75% class attendance and any other course requirements as stipulated for each course in order to be awarded with the Certificate.

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6. AHD will not provide make-up lessons for absentees.

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7. AHD, the hosting organisation, if any, and their staff and agents will not be liable for any death, illness, disability, personal injury, mishap, damage or loss of property or any other loss arising in connection with this course.

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8. AHD may take visual and/or audio recordings of participants during the course to publicise or publish in print, broadcast and electronic media, quotes, works or photographs derived from this Course. Prior approval with the participants will be sought should these happen.

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9. Reschedule Fee - An admin fee of $100 will apply for each reschedule request made less than 7 working days before course commencement date. This fee may be waived under exceptional circumstances upon submission of a valid reason and supporting documentation.

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10. Withdrawal and Refund Policy 

  • Participants are eligible for a 100% refund of fees paid if a written withdrawal notice is received more than 7 working days before the course commencement date.

  • No refund will be provided if participants' written notice of withdrawal is received less than 7 working days from the course commencement date. In such cases, the full course fee will apply and be enforced.

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11. Participants must adhere to applicable funding scheme terms. If funding claim rejection occurs due to non-compliance, the participant is liable for the remaining course fee to AHD. Please read the Terms & Conditions (for funded courses) below.

SkillsFuture Singapore (SSG) Funding

*Only for courses approved by SSG - refer to the funding details in the respective course page

 

Terms & Conditions

For Self-sponsored trainees applying for SkillsFuture Credit (SFC)

 

​The SSG grant is subject to final approval and disbursement by SkillsFuture Singapore (SSG), and is conditional upon the trainee:

  • Meeting the minimum attendance requirement (e.g. 75%),

  • Passing all required assessments (where applicable), and 

  • Paying full course fees upfront.

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In the event that the trainee does not meet the disbursement conditions (e.g. fails the assessment), the training grant will not be claimable. The trainee shall be liable to pay the difference between the full course fee and the previously subsidised amount.

 

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Trainees using SkillsFuture Credit (SFC)

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SkillsFuture Credit only applies to individuals paying for the course fees but not applicable to Company-sponsored trainees. Singaporeans aged 25 and above are eligible to use their available SkillsFuture Credit to offset the nett course fee.

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  1. Login to https://www.myskillsfuture.gov.sg to check available balance before applying for the course. Ensure that you have Singpass 2FA.

  2. To use SkillsFuture Credit, please login to our training portal (TMS) and click on the SkillsFuture Credit button at the payment page. You will be redirected to Myskillsfuture.gov.sg. Please follow the steps below.​

    • Setup your profile and complete all required fields (if you have not done so).

    • Proceed to submit the claim and enter the amount payable to AHD.

  3. For withdrawal request, participant must login to our training portal (TMS) to request for withdrawal before the course start date, with valid reason & subject to our approval. Then SFC claim will be cancelled.

 

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For Company-sponsored trainees

 

  1. The sponsoring company must meet all applicable SSG grant eligibility citeria.

  2. The sponsoring company must have a valid employer-employee relationship with the trainee. Ths means the company is the direct employer, responsible for paying the trainee's salary and statutory employment benefits, including CPF contributions, medical benefits, and leave entitlements.

  3. The company name and Unique Entity Number (UEN) submitted at the point of registration must accurately reflect the direct employer entity as defined above. 

  4. The sponsoring company shall be liable to pay AHD the full course fee or any portion of the SSG grant that is unclaimable, including but not limited to cases where:

    • The trainee(s) fails to meet the eligibility criteria, fulfill 75% attendance and assessment requirements as required by SSG and AHD.

    • The trainee(s) defers the course;

    • The trainee(s) resigns from the company;

    • The company withdraws the trainee(s) from the course after the course commencement date;

    • The company provides inaccurate or incomplete registration information;

    • The employer-employee relationship cannot be verified by SSG.

 

NCSS - Professional Capability Grant (PCG)

* Applicants are bound by Funding Terms and Conditions stipulated by NCSS
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Terms & Conditions

  • Applicant must be a staff of NCSS-member agencies and/or MSF-funded agencies.

  • AHD shall invoice the balance course fee payable after PCG funding to the SSA

  • Participants must achieve minimum 75% attendance

  • For Courses without "Pre-Approved" status, SSA may also apply to NCSS for funding under Non-Pre-Approved. However, for these courses, organizations are required to pay the full course fees to AHD and submit the necessary documents to claim from NCSS after the training.

  • SSAs are liable to pay AHD for any un-claimable funding amount under the following events:

    • If agency do not meet NCSS terms and conditions e.g total number of applicants from your agency exceed 50% of funded training places and others;

    • The participant(s) fails to meet minimum class attendance & any other course requirements as stipulated for each course;

    • The participant(s) defers the Course;

    • The participant(s) resigns from the Company;

    • The participant(s) withdraws from the Course after the Course Commencement Date;

    • The Company withdraws the participant(s) from the Course after the Course Commencement Date.

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