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Conceptualisation and Intervention with Families that Present Financial Issues course

Conceptualisation and Intervention with Families that Present Financial Issues course

About the Course

Who deserves what? And who decides? Is there ‘pure’ financial case? How we frame the narrative shapes how we perceive solutions. Underlying financial difficulties are often complex needs and issues faced by vulnerable individuals or families. This two-day workshop aims to examine intervention at micro, meso and macro level and to equip participants with conceptualisation frameworks for effective interventions.


  • Concepts of poverty and underlying multi-stressors 

  • Policies, assistance schemes and community resources

  • Role and narrative of practitioners

  • Guiding principles and 3 level objectives in helping process

  • Multi-level assessment framework

  • ERP model

  • Intervention Plans

  • Use of genogram, timeline, ecomap

  • Income vs expenditure exercise

  • Home visits

  • Bill and debt management

  • Social reports

  • Groupwork and community work

  • Self-care and Supervision

Course Objectives

 This two-day workshop will equip frontline workers with knowledge and skills in

· Extending concepts of poverty into the local context

· Identifying underlying multi-stressors that families with financial issues face

· Examining policies and assistance schemes available and its impact on families

· Interpreting the role of Social Service Practitioners in helping families with financial issues

Who Should Attend

New social service practitioners who work with families presenting financial difficulties.


Participants who meet 75% class attendance will be awarded a Certificate of Accomplishment by the Academy of Human Development.

Course Description

Your Trainer

Ms Ruth Tan

Ms Ruth Tan

Ruth Tan is a Registered Social Worker (RSW) who has most of her direct work experience at a family service centre (FSC). She is currently a senior manager in the Ministry of Social and Family and Development (MSF). Over the years, she has worked with numerous families and individuals that present with chronic or acute financial difficulties, and/or issues with debt repayment. These families and individuals may face concurrent challenges such as mental health issues, family violence and parenting difficulties. Her main roles have been in casework and counselling, supervision of caseworkers, planning and running community work and psychoeducational group work. Apart from direct work, she is working on a few papers under a research project with the social work department at the National University of Singapore (NUS) on binational families with low-income. She has also lectured and taught qualitative research at NUS, and Singapore University of Social Sciences (SUSS). She also supervises SUSS Social Work undergraduates for their final year applied research projects.

Ruth holds a Bachelor Degree with Honours in Social Work, Master Degree in Social Work by Research from NUS, and a Postgraduate Certificate in Systemic Thinking. Her research interests include families with low-income, social support and family violence.


Anonymous, 28 Oct 2022

The training is beneficial in my area of work and I could foresee myself applying what I have learned

Anonymous, 28 Oct 2022

Even though the course was conducted by Zoom, the trainer was still able to facilitate discussions and sharing in the main group and breakout rooms.

Anonymous, 28 Oct 2022

Really enjoyed the class and learnt a lot from Ms Ruth! There were a lot of opportunities to apply the learnings and the flow was well planned. She was also able to provide valuable insights and knowledge into some complex cases!

Check Course Fees:

To check course fees and available fundings, please click the registration button above and navigate to the "Pricing" tab:

Student raising his hand in a classroom

Enquiries about the course?

Contact Us

Mr Dave Goh / 6593 5284

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