top of page
Certificate in Practical Counselling (Basic) ONLINE course

Certificate in Practical Counselling (Basic) ONLINE course

About the Course

This is an ONLINE course to upskill one's knowledge and abilities in para-counselling. If you would prefer an in-person, classroom-style format instead, please navigate to WSQ- Practical Counselling Basic.

1st Stage: Introduction to Counselling 

  • Counselling definitions and concepts

  • Developing self-awareness

  • Genogram & Life Graph

  • Small group exercises in self-discovery

2nd Stage: Counselling Skills & Techniques

Be equipped with microskills and techniques in counselling 

  • Attending and listening skills

  • Responding and questioning techniques

3rd Stage: Counselling Framework

Using problem-solving approaches in counselling

P - Problem Definition

A - Attempted Solutions

D - Desired Change

I - Intervention

4th Stage: Role Play and Skills Practice

Apply the skills taught during role play to concretise the learning of counselling skills

**Each participant to bring a case and take turns to play the counsellor and client roles

Course Objectives

This programme aims to equip trainees with practical approaches in counselling individuals. The programme will be conducted in an interactive learning format to give you a better understanding of counselling, develop greater self awareness and enhance your personal qualities as a people helper.

Who Should Attend

This course is targeted at workers who worked with people such as human resource staff, supervisors, managers new entrants to social work, social workers, para-counsellors, policemen and other social service practitioners in a range of sectors (i.e. hospitals, schools, religious organisations, etc).

This course is also suitable for the general public with little or no background of counselling but who are interested to become effective people-helpers to those in distress and need support.

Participants must be at least 17 years old and above.


Participants who meet 75% class attendance will be awarded a Certificate of Completion by the Academy of Human Development and Fei Yue Community Services.

Course Description

Your Trainer

Dr Agnes Tan

Dr Agnes Tan

Agnes trained as a medical doctor in London, England and has worked there as well as at National University Hospital, Singapore. She gave up her medical practice to pursue mission work for over a decade.

Agnes currently works as a Trainer, Counsellor and Family Life Educator – she holds a Master of Social Science in Professional Counselling, and a Graduate Certificate in Parent Education Leadership Training, both from Swinburne University, Australia. She is also a certified trainer for “Good Enough Parenting”, “I Choose Us” marriage programmes and Triple P – Positive Parenting Programme.

Agnes enjoys teaching and has taught the Bachelor of Social Science and Diploma in Counselling Skills for Edith Cowan University, Certificate in Practical Counselling classes, Workforce Skills Qualification (WSQ) courses in Student Care, and has also taught and supervised trainee School Counsellors. Agnes has 20 years of experience and is a sought after speaker in schools and organisations. She is well-liked for her engaging down to earth style, extensive knowledge and ability to connect with participants. She has been interviewed on radio and the print media in her capacity as a Family Life Educator, a role she is passionate about. Agnes was an invited speaker at the MOE Parent Seminar held in 2013.


Ramya Mukund, 207TH INTAKE

The materials and trainer were good. The trainer was very engaging throughout the course.

Anonymous, 207th Intake

Despite being entirely on Zoom, we were able to have lots of discussion and hands-on activities. I also appreciated that my classmates were very open and willing to share.

Evangeline- 159th Intake

The Trainer is amazing and delivered the course very well. She work within time constraint to evaluate every role play. Excellent trainer - calm, poise, caring and very experienced.

Check Course Fees:

To check course fees and available fundings, please click the registration button above and navigate to the "Pricing" tab:

Student raising his hand in a classroom

Enquiries about the course?

Contact Us

Mr Joshua Beh / 6593 5285

bottom of page