About the Course
本课程旨在为学员提供实用的个体辅导方法。课程采用互动式学习模式,帮助学员加深对辅导的理解,提升自我认知,并增强在职场及社区中成为有效助人者的个人素质。
以下是本课程涵盖的四大课题:
在辅导过程中谨守道德价值观与保密原则。(助人者素质与治疗关系)
运用沟通技巧并防止沟通过程中的障碍。(辅导微技能与技巧)
运用积极聆听和提问技巧。(使用 C.R.O.P.S 进行同理心聆听)
与来访者互动并给予支持。(在辅导中应用 P.A.D.I 辅导框架)
Course Objectives
探讨有效助人者的素质
应用辅导中的沟通方法
运用同理倾听与有效提问技巧
在辅导中应用解决问题的方法
Who Should Attend
本课程面向广泛领域的从业者,包括人力资源专员、主管、经理、社会工作新人、社会工作者、辅助辅导员、警务人员,以及其他在社会服务领域的工作者(如医院、学校、宗教组织等机构人员)。
课程也同样适合虽无辅导背景但有意成为有效助人者的一般公众,帮助那些正处于困境、需要情绪支持的人士。
Award
参加者必须达到75%的出席率,并在所有评估中表现得到“有能力”,方可获得Skills and Workforce Development Agency (SWDA) 颁发的辅助辅导(Para-counselling) 技能结业证明(Statement of Attainment, SOA)。
Your Trainer
Ms Linda Chan Chor Miang
Linda Chan holds a Master of Social Sciences (Counselling) from Edith Cowan University (Australia) and certified in Advanced Certificate in Learning and Performance since 2021. She is currently a Counsellor at Fei Yue Community Service and an Adjunct trainer at AHD and has achieved commendable feedback in the course she conducts, such as Certificate in Practical Counselling (Basic) (Mandarin). Her courses are often accompanied with rich case studies which make learning a breeze.
Having worked in the Public Service Sector for 25 years, Linda has rich work experiences in events management such as Queen Elizabeth II visit in 2006, Chingay Celebrations and National Day Dinners. In addition, she has vast knowledge in managing feedback, ranging from complex to challenging issues and played an active role in strategic planning through close alliances with community partners.
After achieving her Master’s in Counselling, Linda continued her practise as a Probation Officer, working with teenagers and adults to ensure they complete their probation successfully. Her other work experiences encompass being a facilitator cum case-manager with the Singapore Prison Service, providing counselling and equipping inmates and their family with better life skills for their reintegration to society. Linda is savvy in issues related to addictions, mental health, marital and parents-teens communications.
Throughout her career, Linda has worked with people from all walks of life, including Politicians, CEOs, janitors and ex-offenders, enabling her to connect effectively with people.
Testimonials
Lim Ka Yong, Eric , 11 Oct 2016
导师非常出色,用实际例子来教导。让学生更能了解课 堂的资料、实际、易懂、有效。理论与实际示范都很好
Zhao Ying, 24 Nov 2015
老师亲切并专业,在平时上课过程中就给我们最好的示范。
Pan Yu Qiu, 10 July 2015



