Academy of Human Development

FREE CONSULTATION: Call us at 6425 2422

UEN No/CPE Reg No: 199900986N
(Reg. Period: 20 Aug 2020 - 19 Aug 2024)

WSQ - Managing Challenging Behaviours of Seniors in Mandarin (乐龄沟通挑战与管理)

课程目的

  • 本课程能帮助您更了解年长者生理上和认知能力衰退的迹象和阶段。这些会影响他们的心里、情绪和社交健康而导致他们可能出现一些具挑战性的行为。立即来装备自己如何实用有效策略和技能来辨识挑战行为的诱因,使您更能同理并关心年长者来化解当中矛盾和误解。

课程内容

  • 辨识年长者具挑战性行为的迹象、阶段和原因
  • 分析包括社交、心理和文化差异在内的关键问题,客观地理解与年长者之间的冲突
  • 在与具有挑战性行为的年长者沟通时,检讨个人的任务和偏见
  • 检讨与团队成员的合作关系,以减少冲突
  • 尊重个人观点,有效地运用冲突管理技巧来化解矛盾并达成解决方案
  • 根据机构程序记录观察到的挑战性的行为,好进行适当的跟进

适合对象

本课程适用于帮助年长者的人,包括社工助理、乐龄活动中心活动执行员、护士、护士长、专职保健治疗师、看护者、家庭帮佣、志愿者以及刚开始照顾年长者的新手。   

(Learners should be able to listen to, speak, read and write Chinese at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 3 and use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 3. )

授课方式

课程会由专业导师,透过小组讨论学习,角色扮演和视频。参加者也将获得通过在课堂上引导召开咨询会议应用技巧。

课程完成

参加者必须达到 75% 出席率和在所有评估中都达到 “有能力” 。所有评估结果将由SkillsFuture Singapore (SSG) 颁发。

课程费用

 自助申请 Course Fee Payable* (S$)
Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans $44.00

Normal Funding - 21 years old and above Singaporeans/PR

$168.00

Foreigners and Below 21 years old Singaporeans/PR $440.00

 年满25岁新加坡公民可申请“技能创前程培训补助  (SkillsFuture Credit)”来支付课程学费。更多详情,请点击 “这里” 。

 

公司赞助申请者: SME (Fees Payable & Absentee Payroll) (S$) ** Non-SME (Fees Payable & Absentee Payroll) (S$) **

Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans

$44.00 and
80% of hourly basic salary up to $7.50/training hour

 $44.00 and
80% of hourly basic salary up to $4.50/training hour
Normal Funding - 21 years old and above Singaporeans/PR $44.00 and
80% of hourly basic salary up to $4.50/training hour
$168.00 and
80% of hourly basic salary up to $4.50/training hour

Foreigners and Below 21 years old Singaporeans/PR

$440.00 and Not Applicable for Absentee Payroll 

$440.00 and Not Applicable for Absentee Payroll 

 

** The trainee’s company needs to submit an online Training Grant and
Absentee Payroll application to SSG via SkillsConnect.

For more information about MCES, visit the SkillsFuture website here

For more information about Absentee Payroll, click here.

 

Please note:

  1. SSG Funding is subjected to SSG's terms and conditions, and approval.
  2. Should the trainee not able to meet the eligibility criteria, fulfill attendance and assessment requirements as required by SSG and AHD, the trainee will be liable to pay the full course fee of $440.00.

REGISTRATION and ENQUIRIES

Joshua Beh

6593 5292 / 8876 0690

This email address is being protected from spambots. You need JavaScript enabled to view it.

Please contact the above for a registration form. 

Course Schedule

Intake Number 2
Duration 16 hrs
Dates 16 & 17 December 2020 /
10 & 11 March 2021
Timing 9.00am - 6.00pm
Trainer(s) Ms Ngiow May Lee
Venue(s) 有待确认