Academy of Human Development

FREE CONSULTATION: Call us at 6425 2422

UEN No/CPE Reg No: 199900986N
(Reg. Period: 19 May 2020 to 20 May 2024)

Supporting Crisis & Managing Risk

 

At the end of the course, the participants will understand what is a psychological crisis and the relating symptoms. The participants will learn skills the ASAP model of psychological first aid. On top of that, participants will learn about managing risks including conducting preliminary risk assessment and tips to handle risks.

COURSE CONTENT

Day 1

  • Understand what is psychological crisis and the reactions to it
  • Definition and goals of crisis support
  • Understand a person in crisis; signs and symptoms of distress; stages of grief
  • ASAP model in psychological first aid
  • Communicating skills with persons in crisis
  • Self Care - Strategies to build resilience and prevent burnout

Day 2

  • Instinctive reactions to crisis
  • Types of risks
  • How to make preliminary assessment
  • Tips on handling low, moderate and high risks
  • Follow up actions
  • Tips on handling aggressive / anxious clients

WHO SHOULD ATTEND

Social Work practitioners, administrative and frontline staff of social service agencies who would like to gain knowledge and skills in supporting clients or families who manage helplines or walk-in clients.

AWARD

Participants who meet 80% class attendance will be awarded a Certificate of Accomplishment by the Academy of Human Development and Fei Yue Community Services.

COURSE FEES

Fees S$

Course Fee (Nett)

$500

Early Bird Course Fee (Nett) *Register and payment 2 months before course commencement  $420

 

Company-Sponsored Applicant:

VCF pre-approved funding at 45% per pax for Singaporeans/PR Social Service Organisation Staff (Ref No. PAS00002680). End date of approval: 17 Jan 2023.

 $225


TRAINER

Ada Wong is a Clinical Supervisor in Fei Yue Community Services since 2014. She specializes in supervising case workers and social workers in the field of correctional rehabilitation. 

Prior to her work in Fei Yue, Ada Wong was a Senior Prison Officer since 2000 and was designated as a Correctional Rehabilitation Specialist in Singapore Prison Service. Ada had seven years of experience in conducting group and individual counselling on drug abuse treatment, pro-social thinking skills and violence intervention for inmates. 

Ada is trained in suicide management, crisis intervention and negotiation and had been activated to numerous crisis or severe incidents. She had provided training and facilitation in National and Home Team C.A.R.E courses. 

Ada is an Accredited Registered Social Worker of Singapore Association of Social Workers. She possess a Masters in Social Science (Social Work) (NUS, 2010) and Diploma in Clinical Supervision (Counselling and Care Centre, 2013).

APPLICATION and ENQUIRIES

Dave Goh

6593 5284

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Course Schedule

Duration 14 hours
Dates TBC
Timing 9.00am - 5.00pm
Trainer(s) Ms Ada Wong
Venue(s) Online via Zoom