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Community Crisis Response Team Training (Basic)


 

Awarded by AHD and The National Organization for Victim Assistance® (NOVA)

The National Organization for Victim Assistance® (NOVA) sent its first Crisis Response Team to Edmond, Oklahoma, in 1986. Since that time, NOVA has trained and deployed thousands of responders to disasters small and large, natural and man-made, primarily all over the United States but also in other parts of the world.

Founded in 1975, NOVA is the oldest national group of its kind in the worldwide victims’ movement. NOVA’s mission is to promote rights and services for victims of crime and crisis everywhere.
 


To prepare individuals in the community context to respond to a traumatic incident which affects the community-at-large, in a manner which contains the impact of the event and initiates reconstruction and healing.

The 24 hour Basic equips graduates, to help groups of affected people to cope with their immediate emotional reactions when a crisis strikes their community, and to plan for longer-term emotional support. The training addresses the theoretical foundations of community crisis response, teaches skills for working with victims and survivors, response management as well as educating particpants about special issues or populations such as working cross-culturally, addressing spiritual issues, and tailoring services for children and the elderly.
 
 Course Objectives

This course will help participants:
  • Learn about the individuals physical and emotional response to crisis and identify it in the words of crisis victims
  • Learn about the communities experience of crisis and apply learning to a past disaster scenario
  • Learn and practice skills for breaking bad news and to provide psychological first aid on a one-on-one basis and for groups of people
  • Learn about the fears, losses, grief and anger, guilt and shame related to traumatic incidents
  • Learn about the long-term reactions victims may have to crisis and methods of support for them
  • Learn and practice identifying, activating and deploying a crisis response team
  • Identify the procedures and resources which need to be established pre-crisis
  • Learn about how to enter and work in a culture different than our own
  • Learn about how children and the elderly experience trauma differently and what special approaches are required to provide age sensitive crisis intervention
  • Identify how crisis responders can be effected by this work and how to take care of themselves and avoid burning out
 Course Contents

Lesson 1
  • Orientation to Crisis Response Teams
  • Trauma Expericence: Internal Reactions

Lesson 2

  • Trauma Experience: External Reactions
  • Crisis Intervention
  • Group Crisis Intervention

Lesson 3

  • Death, Loss and Grief
  • Death Notifications
  • Long Term Stress Reactions

Lesson 4

  • Post Trauma Resources
  • Spiritual Dimensions in Crisis
  • Coordinating a Community Crisis Response Team
  • Local Planning

Lesson 5

  • Group Crisis Intervention Simulation
  • Cultural Issues in Crisis

Lesson 6

  • Special Issues of Age
  • Stress of Caregivers
 Who Should Attend

Counsellors, private practice practitioners, social workers, teachers, childcare providers, community workers, health workers, police, emergency service personnel, psychologists, clergy, humanitarian aid workers, criminal justice professionals, human resource professionals.
 
 Course Details
 
Dates:  08, 09 & 11 June 2012 (3 Day Course)
Time: 9.00am – 6.00pm
Venue: Academy of Human Development Pte Ltd
37 Middle Road, #05-00, Uweei Building
Singapore 188946 (see map)
(*dates and venue subject to change)
Closing Date: 06 June 2012
 Award

Participants who meet 75% class attendance will be awarded a Certificate of Completion by The National Organization for Victim Assistance® (NOVA), in collaboration with the Academy of Human Development.
 Trainer(s)

Ms. Suzanne Anderson is a certified crisis responder and trainer with the National Organization for Victim Assistance. Suzanne has trained crisis intervenors in the United States, Canada, Yugoslavia, Singapore, India, Thailand, Indonesia, China and Myanmar. She has responded to an industrial plant explosion, hurricane, tornado, earthquake, cyclone, tidal surge, tsunami, terrorist attack, drowning as well as working with war refugees.

Suzanne is a Registered Social Worker in Singapore in clinical practice at the SACAC Counseling Center. She completed her Master of Social Work at the National University of Singapore and has initiated doctoral work with the University of Southern Queensland.
 Enquiries

To find out more about the course, please call 6593 5283 or 6425 2422.
 

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